Nonprofit Chronicles

Journalism about nonprofit organizations and their impact

A broken water pump in Tanzania

A broken water pump in Tanzania

Software is eating the world, as the data at our fingertips (literally) gets richer all the time. Smart phones, Google searches, maps, weather, music from Pandora or Songza, Uber and AirBnb are all data-driven. Baseball nerds like me look at WAR, OPS and WHIP, along with batting average and ERA.

But water? Not so much. The water sector in the developing world is stuck somewhere in the mid-20th century. Where are the water sources in the global south? Do they function? How’s the quality? These are questions of life and death–and no one has answers.

The Water Point Data Exchange (WPDx) is a new initiative aimed at coming up with answers. A global platform for sharing water point data, WPDx was released in May by the Global Water Challenge, a coalition of businesses and NGOs, along with a working group of prominent partners including the World Bank, UNICEF and World Vision.

Sharing data which is now kept on paper, stored on private servers or disaggregated has “the potential to improve water access for millions of people as a result of better information available to governments, service providers, researchers, NGOs, and others,” says the WPDx.

True enough, but potential is the key word.

The water sector desperately needs fixing, as I wrote last spring in Water Taps and Information Gaps. Projects get built, and pretty photos are uploaded to websites, but not long after the charities that built the wells or taps don’t know if they are still working. Many break, and are never repaired. If community members contribute time, energy or cash to a water project that fails, they are left worse off. Improve International, an NGO formed to promote sustainability in the sector, says “40% of water and sanitation projects fail within a few years of implementation.” That might be an exaggeration, but not by a lot.

The good news is that the major players in the WASH (water, sanitation and hygiene) sector, including such high-profile fund-raising juggernauts as and charity: water, are at last taking meaningful steps to track the sustainability of their projects, and some have pledged to work with the WPDx.

uploadsBrian_Banks_thumbTo learn more, I went to see Brian Banks, director of strategic initiatives for the Global Water Challenge, who has been entrusted with the day-to-day management of WPDx. Banks, who is 27, has the smarts, enthusiasm and knowledge to do the job. (His introduction to global development came as an intern for PlayPumps, where he surely learned about sustainability in the water sector. Nuff said.)

Banks tells me that WPDx has aggregated data on nearly 250,000 water points in 25 countries from 30 sources. Those that have shared the most data are the ministry of water and environment of Uganda (97,000 water points), DACAAR, a consortium of Danish NGOs working in Afghanistan (59,000), the government of Sierra Leone (28,000) and WASH Liberia, a government agency (nearly 10,000).

This data existed before WPDx came along but it was siloed, making comparisons difficult. “The notion that data should be shared in the water sector has been kicking around for a while,” Banks says, but previous efforts, including a project launched in 2010, failed to get broad buy-in.

To cast as wide a net as possible, WPDx for now requires only very basic information: where’s the water source, where does the water come from, is it functioning, who collected the data and when was it collected. Other data points remain optional. “It’s the biggest, best data we’ve got, but it’s still quirky and imperfect,” Banks admits. The data base is available for download, but only as a big Excel file, a format that is less than user-friendly. (Compare WPDx with the World Resources Institute’s Global Forest Watch, an analogous effort to use data to address an environmental or health issue.) WPDx is developing software that will allow easier exploration and customization of data.

Digital technology makes WPDx possible. Until recently, water points were monitored using pads and pencils. Now, as GPS-enabled smart phones and cloud storage get cheaper, and even the rural poor can get onto the Internet, collecting, storing and sharing data is far easier. Better yet, nonprofits have developed software that is available for free or at low cost, including Akvo Flow, which was built by nonprofit Water for People and given to Akvo, a nonprofit software foundation, and a suite of tools from mWater , a New York-based tech startup that says “paper is where data goes to die.”

“mWater is not only committed to sharing data, we are devoted to it,” Annie Feighery, the group’s CEO, wrote on Medium. “This is why we exist.”


Better water data can help governments and NGOs to allocate resources where the needs are greatest; it can enable citizens to hold governments accountable, and donors to keep tabs on NGOs. “It will help with our advocacy,” says John Oldfield, the CEO of WASH Advocates, which  works to build support for clean water and sanitation in the US and around the world. Over time, governments and NGOs should be able to learn what types of equipment and governance structures perform best.

As an example, Susan Davis, Improve International’s executive director, tells me:“Three or four decades ago, smart people in the sector were writing about the failure of community-based management for water points. Yet that’s still the state of the art.”

“There’s a huge amount of failure, and lots of different reasons for why projects fail,” Davis says. “The whole point is to learn.”

Says WPDx’s Banks: “All of this is about opening up a black box.”

One can even imagine governments and NGOs soliciting feedback from the poor people they are trying to serve.

For WPDx to realize its potential, it will need more and better data, all agree. Henry Jewell, executive director of the Akvo Foundation USA, told me Akvo has more than 1 million water points in its system but it can’t share them all with WPDX, yet. “It’s not our data,” he says. “It’s our partners’ data.” I asked several big water NGOs whether they would share their data with WPDx and didn’t get a response from charity : water or Water Aid. (It’s August, and World Water Week is about to start, so a busy time for the charities. If I hear back, I’ll update this post.) replied, saying it supports WPDx, “particularly because it integrates well with an effort we have underway with mWater and the Millennium Water Alliance, to develop a free mobile app that NGOs, governments, and other water stakeholders can use to map water points and add water quality data using standardized forms.”

There’s one glaring omission from the WPDx data: It doesn’t track water quality, which is, admittedly, hard to measure. Banks says: “It is really hard to find one way to capture information that meets the balance of being broad enough to fit what’s happening in the sector and specific enough to actually provide meaningful information. We’re working on it, but haven’t solved it quite yet.” WASH Advocates’ John Oldfield says tracking quality is vital. “People aren’t dying of thirst out there,” he says. “They’re dying of shitty water.”

The encouraging news is that technology could bring dramatically more transparency to the sector. Remote sensors to collect water point data have enormous potential. Google and charity: water have been working since 2012 to develop sensor technology, and they’re making headwayCaddisfly is a low cost, open-source water testing kit that works with a mobile phone.

UPDATE: After this story posted, Annie Feigher of mWater emailed me to say: “WaterAid does have data in WPDX through the mWater submission of a dataset. mWater holds the largest database of open access WaSH data in the world and many mWater partners gave us permission to share their open mWater data with WPDX.”

Data, by itself, won’t solve the problems plaguing the WASH sector. But without data, those problems won’t be solved. See below for a “manifesto” from Improve International that points the way towards a sustainable water sector.


One thought on “Big data? No. Just a little data about water for the poor. Finally.

  1. Think you’ll appreciate this thinking from Water for People in Denver on rethinking hydro-philanthropy:


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